Frequently Asked Questions
IMPORTANT: Your mobile phone will be used for entry into the parking lot and tournament grounds.
You will have separate barcodes for your tickets and parking. The barcodes will not display on a computer desktop and mobile screenshots WILL NOT work.
Please Note: Tickets will not be available on The Ticketmaster App unless you purchase directly from ticketmaster.com
Where can I buy tickets?
All tickets are digital and must be purchased via RocketMortgageClassic.com or Ticketmaster.com online, ahead of the event. We will not be selling tickets on-site at Detroit Golf Club for this year’s tournament.
What types of tickets are available?
Daily Grounds and Shared Hospitality tickets are available for purchase. All tickets must be purchased by the day (Thursday through Sunday).
Is parking included in my ticket purchase?
No, you will need to purchase a parking pass separately via RocketMortgageClassic.com or Ticketmaster.com.
How will parking work?
Parking will be Mobile Entry Only. You will need to have your mobile parking barcode ready to show at the entrance to the parking lot. Fans are strongly encouraged to purchase parking passes in advance for best pricing and before spots are sold out. There will be an opportunity to purchase parking onsite for $5 more, while spots last. NO CASH PAY will be available.
Is there complimentary youth admission?
Up to four (4) youth, ages 15 and under, will have complimentary grounds admissions with a ticketed adult all week long. No ticket required for entry.
What is the best way to get to the event?
Parking for Purchase
The tournament will offer round-trip shuttle service to the Main Entrance of the Rocket Mortgage Classic for fans parked in tournament-designated lots.
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Tuesday & Wednesday: All fan parking is located at University of Detroit Mercy – McNichols Campus (4001 W McNichols Rd., Detroit, MI 48221). Parking will be complimentary Tuesday and Wednesday of tournament week as part of Detroit Community Days. Parking pass not required for entry.
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Thursday – Sunday: General admission parking is located at Wayne State University ( 5150 John C Lodge Service Dr – Parking Structure 2 & 5). Parking is $20 for Thursday and Sunday and $25 for Friday and Saturday. Digital parking pass is required for entry.
Rideshare
The Rideshare pick-up/drop-off point will be in the same location as the 2022 event, the Palmer Park Community Building (1121 Merrill Plaisance St., Detroit, MI 48203). The parking lot is accessible through Merrill Plaisance Street, which can be accessed from Woodward Avenue. This parking lot will not be accessible coming from 7 Mile Rd to Pontchartrain Boulevard.
ADA Parking
ADA Parking will be located at University of Detroit Mercy – McNichols Campus (4001 W McNichols Rd., Detroit, MI 48221), Tuesday – Sunday, and a shuttle will be available for transportation to the tournament grounds. No advance reservation required for this complimentary parking lot. You must have your handicap placard and ID that matches the placard to park in the lot.
What time do gates open?
Tuesday, June 27
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Shuttles Start – 9:30 AM
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Gates Open – 10:00 AM
Wednesday, June 28
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Shuttles Start – 6:30 AM
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Gates Open – 6:45 AM
Thursday, June 29
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Shuttles Start – 6:30 AM
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Gates Open – 6:45 AM
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Shared Hospitality – 11:00 AM
Friday, June 30
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Shuttles Start – 6:30 AM
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Gates Open – 6:45 AM
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Shared Hospitality – 11:00 AM
Saturday, July 1
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Shuttles Start – 7:00 AM (subject to change based on tee times)
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Gates Open – 7:15 AM (subject to change based on tee times)
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Shared Hospitality – 11:00 AM
Sunday, July 2
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Shuttles Start – 7:00 AM (subject to change based on tee times)
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Gates Open – 7:15 AM (subject to change based on tee times)
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Shared Hospitality – 11:00 AM
Where are my tickets and how do I access them?
To view your ticket(s) barcode log into https://am.ticketmaster.com/pgarocket/ for Account Manager buyers or https://www.ticketmaster.com/ for Ticketmaster buyers on your mobile device and sign in using the credentials you used to secure tickets. Once you are logged in on your mobile device, navigate to your ticket(s) and select the event you wish to view.
We recommend adding the ticket(s) to your mobile wallet prior to coming to the golf course. The email address you entered at the time of purchase is the same email address you need to use to access your mobile tickets. All ticket purchasers received a confirmation email when they purchased their tickets.
Can I leave tickets for friends, family or clients?
Tickets can be transferred through the Ticketmaster App, or through Account Manager. If you need any assistance, click here for step-by-step instructions.
What if I have trouble accessing my tickets when I get to the tournament?
We will have a ticket resolution and customer service box office onsite at the Main Entrance. We will not be selling tickets onsite.
Know Before You Go
Fan safety guide that is in effect at all PGA TOUR events. Click here.
What if I bring a bag that doesn't comply with the tournament bag policy?
New this year, the Rocket Mortgage Classic will have a Bag Check Service outside of the main entrance that is open to all fans during gate hours (Tuesday - Sunday).
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Bags that are sling bag size or smaller are $5 to check
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Bags that are backpack size or larger are $10 to check
Plan on buying items in the Merchandise Tent? There will be an additional bag check location outside of the merchandise tent that will be complimentary. After the bag(s) are checked, they can be picked up from the “Bag Check” tent located outside the gate when leaving the tournament.
Who should I contact for ticket-related questions?
TICKET SALES PHONE LINE: 313-251-2790
For Ticketing Inquiries:
tickets@rocketmortgageclassic.com
For Sponsorship & Hospitality Inquiries:
sponsorship@rocketmortgageclassic.com